Welcome to ITW PROLINE

Australia’s leading supplier of fasteners and shelf hardware to the retail hardware industry, with a portfolio of respected brands including Zenith, Ramset, Buildex, Howard Silvers and Lane.

We offer retailers the most comprehensive range of screws, bolts and masonry anchors for trade and DIY applications. In addition, we distribute a huge variety of hardware, home security products, and cabinet fittings. We support these with superior sales and merchandising services plus a national distribution network.

For more information on our extensive range of products and services, we invite you to explore our web site.

For detailed information on any of our products, please click on the Product Search button located in the top right hand corner.

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Careers

We are More than
a Hardware Distributor

We are a Hardware Solutions Provider and not simply a distributor of fasteners and hardware products. We seek to distinguish ourselves from other suppliers by providing the best service available.

We offer reputable products and service ‘solutions’ to assist customers in managing their retail business and meeting their customer’s needs. These include sales support, superior order fill rates, provision of specialty shelf fixtures, preparation of computer-generated planograms and hands-on assistance with shelf relays.

Local & International
Sourcing

ITW Proline has a broad supply network encompassing manufacturers in Australia and throughout the world. This is a key strength of ITW Proline as it enables us to source the highest quality products available, such as Buildex and Ramset fasteners, and at the most competitive prices. In doing so we are able to ensure that our customers receive quality products and very competitive prices.

Superior Customer Service

ITW Proline has a sales force of over 80 people to ensure national coverage and quality service to hardware retail customers. This team includes retail development specialists to assist in the set up of new stores and relay of shelf planograms.

In addition to direct sales and merchandising service, ITW Proline has a team of well-qualified customer service staff to handle trade enquiries and process orders. Customer service people are available in each state and may be contacted via telephone, facsimile or email.

For contact details, click on Contact Us button.

A Superior Warehousing and Distribution Network

ITW Proline have approximately 6,500 product lines and operate four major distribution centres in Sydney, Melbourne, Perth and Brisbane, with stock holdings in Darwin and Townsville. We can provide a local response to customer needs at a time when many suppliers are reducing warehouse numbers and attempting to service the whole country from a single location. In addition to local servicing, we prides itself on achieving above average fill rates to minimise the risk of stock-outs to our customers.